Gaya APA

Krafft, M., Mantrala, M, K. (2010). Retailing in the 21st Century: current and future trends (Second edition). New York: Springer Heidlberg Dordrecht.

Gaya MLA

Krafft, Manfred., Mantrala, Murali, K.. "Retailing in the 21st Century: current and future trends". Second edition New York: Springer Heidlberg Dordrecht, 2010. Text.