Gaya APA

Nasution, M, N. (2004). Manajemen jasa terpadu (Total Service Management) (Cet. 1). Bogor: Ghalia Indonesia.

Gaya MLA

Nasution, M., Nur. "Manajemen jasa terpadu (Total Service Management)". Cet. 1 Bogor: Ghalia Indonesia, 2004. Text.