Gaya APA

Russell, R, S., III, B, W, T. (2006). Operations management: quality and competitiveness in a global environment (Ed. 5). New Jersey: John Wiley & Sons.

Gaya MLA

Russell, Roberta, S., III, Bernard, W., Taylor. "Operations management: quality and competitiveness in a global environment". Ed. 5 New Jersey: John Wiley & Sons, 2006. Text.